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Need help? Browse the FAQs below, 
email us at support@pixel.labcorp.com or
call us at (800) 833-3935


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Customer Service Team

(800) 833-3935

9:00 AM to 5:00 PM EST, Monday - Friday

got a question? check our FAQ

email us: support@pixel.labcorp.com

Who is Pixel by LabCorp?

Pixel by LabCorp is a subsidiary of Laboratory Corporation of America Holdings that offers healthcare consumers easy, convenient access to consumer-initiated, physician- wellness testing with sample self-collection anywhere and personalized online results.

Can I purchase a kit for someone else?

Yes, Pixel can be purchased as a gift. 

Which tests are included in each package?

Wellness Screen: LDL (low-density lipoprotein), HDL (high-density lipoprotein), Total cholesterol, Triglycerides, and HbA1c (Hemoglobin A1c)

Heart Health: LDL (low-density lipoprotein), HDL (high-density lipoprotein), Total cholesterol, and Triglycerides

Diabetes Check: HbA1c (Hemoglobin A1c)

Colorectal Cancer Screen: fecal immunochemical test (FIT)

Why is Pixel by LabCorp unavailable in my state?

Certain states have restrictions on how laboratory tests may be ordered. Pixel by LabCorp is currently available to residents in 46 U.S. States. Currently, this service is not available in MD, NY, NJ, or RI.

Where can I buy Pixel by LabCorp?

Pixel by LabCorp services are available through our Online Store.

How much does this testing cost?

Your cost will vary depending on the type of kit and the tests or packages you select. Visit our Online Store to see pricing. There is a $5.40 physician order fee applied to each kit. You’ll be able to see the total cost of your order before completing the checkout process.

Can I get a refund if I change my mind?

The $5.40 physician order fee is paid to a separate group and is non-refundable. If you have already provided samples for testing, we cannot cancel your order or refund your payment. Testing will be completed and results will be available in your Pixel by LabCorp account.

Are there any age restrictions?

Testing can only be performed on customers 18 years or older.

Is this safe for pregnant women?

Yes, the Pixel kit is safe to use during pregnancy. Please note that some levels, such as blood sugar and cholesterol, may be elevated as a result of pregnancy. Speak with your physician if you have any concerns.

Can I use my HSA or FSA dollars to pay for tests?

Pixel by LabCorp accepts HSA or FSA cards with a VISA® or MasterCard® logo.  Please contact your benefits provider to verify plan rules and eligible expenses.

Can you bill my insurance?

No, Pixel by LabCorp tests are paid for by you and we do not bill your insurance.

How can I pay for the testing?

All major credit cards acceptable forms of payment.